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Known Issues

API resets
The Market-data, News and OMS APIs are unavailable:

  • 1AM every night for 5 mins.

  • 7AM every sunday for 5 - 10 mins.

  • Between 10PM and 11PM for 5 - 10 mins for releases. These happen once a week on average.

To minimize the impact on your applications, we recommend storing data like prices after 7PM on trading days. We also recommend to implement a circuit breaker and increase the time between retries till the API is available again.
Order updates subscription issues
When subscribing to order updates, invalid order values occur if picking the "AllOrdersForToday" filter and starting the flow before 4AM. We recommend to start the flow after 7AM.
Fixed co order updates issues
When subscribing to fixed co order updates, some null values are returned when the order becomes inactive. We recommend to ignore those and to update the order state to inactive.